iDenfy incident

Disruptions Due to Network Issues

Resolved after 1 hour 5 minutes, on November 15, 2024.

monitoring Nov 15, 2024, 12:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 15, 2024, 11:43 AM UTC
Resolved
Nov 15, 2024, 12:49 PM UTC
Duration
1h 5m
Detected by Pingoru
Nov 15, 2024, 11:43 AM UTC

Update timeline

  1. investigating Nov 15, 2024, 11:43 AM UTC

    We're experiencing disruptions due to an unexpected increase in traffic on our network, approximately 40 million requests per minute. Our team is actively monitoring the situation and implementing measures to restore normal service as quickly as possible. While customers may notice slower response times or intermittent access, please rest assured that your data and services remain secure. We have deployed additional resources to mitigate the impact and are working diligently to resolve the issue.

  2. monitoring Nov 15, 2024, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 15, 2024, 12:49 PM UTC

    This incident has been resolved.

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