iDEAL incident

SNS, ASN, Regiobank iDEAL experiencing issues

Critical Resolved View vendor source →

iDEAL experienced a critical incident on September 1, 2025 affecting ASN Bank and RegioBank and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 11:03 AM UTC
Resolved
Sep 01, 2025, 12:23 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 01, 2025, 11:03 AM UTC

Affected components

ASN BankRegioBankVolksbank Acquiring

Update timeline

  1. investigating Sep 01, 2025, 11:03 AM UTC

    Our monitoring has detected a possible issue with the availability of the Volksbank labels of SNS, ASN and RegioBank. Users of SNS, ASN and RegioBank may experience issues when paying with iDEAL.

  2. monitoring Sep 01, 2025, 11:39 AM UTC

    The issue seems to be solved. We are monitoring the situation until final resolution can be confirmed.

  3. resolved Sep 01, 2025, 12:23 PM UTC

    This incident has been resolved.