iAdvize incident

P1 - Notification not showing on websites

Major Resolved View vendor source →

iAdvize experienced a major incident on July 3, 2025 affecting Engagement Notification, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 07:12 AM UTC
Resolved
Jul 03, 2025, 07:54 AM UTC
Duration
42m
Detected by Pingoru
Jul 03, 2025, 07:12 AM UTC

Affected components

Engagement Notification

Update timeline

  1. investigating Jul 03, 2025, 07:12 AM UTC

    We are currently facing an issue. Notification won't display on websites

  2. investigating Jul 03, 2025, 07:14 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 03, 2025, 07:16 AM UTC

    The issue has been identified and a fix is deployed.

  4. identified Jul 03, 2025, 07:20 AM UTC

    The issue is resolved. We are monitoring the whole solution.

  5. monitoring Jul 03, 2025, 07:35 AM UTC

    The latest patch is released. We are monitoring the solution.

  6. resolved Jul 03, 2025, 07:54 AM UTC

    The issue is resolved.