iAdvize incident

P3 - Long response time on Bots

Notice Resolved View vendor source →

iAdvize experienced a notice incident on November 29, 2023 affecting Bot service (except IA features), lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 03:48 PM UTC
Resolved
Nov 29, 2023, 03:48 PM UTC
Duration
—
Detected by Pingoru
Nov 29, 2023, 03:48 PM UTC

Affected components

Bot service (except IA features)

Update timeline

  1. resolved Nov 29, 2023, 03:48 PM UTC

    Today between 4:03pm and 5:00pm (CET) we have experienced slowdowns on our bot service. The consequence was a longer response time from bots. So visitors may have waited longer than usual before receiving a reply in their conversations with bots.