iAdvize experienced a minor incident on December 18, 2023 affecting Statistics (conversations), lasting 6h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Statistics (conversations)
Update timeline
- investigating Dec 18, 2023, 08:31 AM UTC
We are currently experiencing a slowdown on our statistics service. It is impacting the update of all iAdvize reports, our technical team is currently working on solving this issue.
- monitoring Dec 18, 2023, 09:04 AM UTC
Following the intervention of our technical team, the delay in the reports update has been resolved since 9:50 (CEST). Statistics are now up to date, thank you for your patience. We are continuing to monitor the situation.
- resolved Dec 18, 2023, 03:22 PM UTC
This incident has been resolved. Thank you for your patience.