iAdvize incident

P1 - Bot scenarios failling

Major Resolved View vendor source →

iAdvize experienced a major incident on June 1, 2024 affecting Bot service (except IA features), lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2024, 03:32 AM UTC
Resolved
Jun 01, 2024, 06:46 AM UTC
Duration
3h 13m
Detected by Pingoru
Jun 01, 2024, 03:32 AM UTC

Affected components

Bot service (except IA features)

Update timeline

  1. identified Jun 01, 2024, 03:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 01, 2024, 04:53 AM UTC

    We are continuing to work to fix this issue

  3. monitoring Jun 01, 2024, 06:28 AM UTC

    Issue solved we are monitoring

  4. resolved Jun 01, 2024, 06:46 AM UTC

    Now incident is close. Everything works fine.