iAdvize incident

P3 - Conversation notifications might not be displayed on some websites

Minor Resolved View vendor source →

iAdvize experienced a minor incident on August 22, 2024 affecting Chat, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 03:00 PM UTC
Resolved
Aug 22, 2024, 03:00 PM UTC
Duration
—
Detected by Pingoru
Aug 22, 2024, 03:00 PM UTC

Affected components

Chat

Update timeline

  1. resolved Aug 23, 2024, 08:20 AM UTC

    From 11:05am CEST to 2:51pm CEST on the 22nd of August, you may have noticed that no chat notification was displayed on your website. This was caused by a deployement made by our technical team, which introduced a regression. Not all the clients were impacted. The issue was addressed as soon as we noticed it. We are sorry for any incovenience this may have caused.