iAdvize experienced a minor incident on October 7, 2024, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 07, 2024, 01:12 PM UTC
You may experience some disturbances on conversation routing since 2:10pm CET. We are currently investigating this issue and its impacts. We keep you informed, thanks for your patience.
- monitoring Oct 07, 2024, 01:28 PM UTC
We have mitigated the problem and conversation processing is working normally. Our technical teams remain mobilized to ensure that the platform functions normally.
- resolved Oct 07, 2024, 03:04 PM UTC
After a period of monitoring, we confirm that the incident is resolved. We apologise for any inconvenience caused.