iAdvize incident

P2 - Latency in Copilot's response time

Minor Resolved View vendor source →

iAdvize experienced a minor incident on February 27, 2025 affecting Copilot Shopper, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 10:58 AM UTC
Resolved
Feb 27, 2025, 02:02 PM UTC
Duration
3h 4m
Detected by Pingoru
Feb 27, 2025, 10:58 AM UTC

Affected components

Copilot Shopper

Update timeline

  1. investigating Feb 27, 2025, 10:58 AM UTC

    We are currently experiencing latency in Copilot's response time. It can take several seconds before responding. We are investigating.

  2. monitoring Feb 27, 2025, 11:35 AM UTC

    The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET).

  3. resolved Feb 27, 2025, 02:02 PM UTC

    The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET). Latency duration from 11:10am to 11:54am (CET). Thanks for your understanding.