iAdvize incident

P1 - Impossibility for visitors to create a conversation

Major Resolved View vendor source →

iAdvize experienced a major incident on April 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 03:31 PM UTC
Resolved
Apr 14, 2025, 03:31 PM UTC
Duration
—
Detected by Pingoru
Apr 14, 2025, 03:31 PM UTC

Update timeline

  1. resolved Apr 14, 2025, 03:38 PM UTC

    A brief 9-minute incident (from 5p.m to 5:09p.m CET) impacted conversation creation, temporarily preventing visitors from reaching agents. The issue was promptly identified and resolved, and services are now fully operational. We are monitoring the situation to ensure continued stability.