I Want My Name incident

Credit card update outage

Resolved after 25 minutes, affecting Dashboard and Order processing, on November 12, 2020.

identified Nov 12, 2020, 02:25 AM UTC

We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.

Started
Nov 12, 2020, 02:25 AM UTC
Resolved
Nov 12, 2020, 02:50 AM UTC
Duration
25m
Detected by Pingoru
Nov 12, 2020, 02:25 AM UTC

Affected components

DashboardOrder processing

Update timeline

  1. identified Nov 12, 2020, 02:25 AM UTC

    We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.

  2. resolved Nov 12, 2020, 02:50 AM UTC

    This incident has been resolved -- thanks for your patience!

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