Resolved after 12 days 1 hour, on December 23, 2021.
Please be aware that our customer success team will be taking a well-deserved break during the holiday season, so support availability will be limited over this period. Here is the schedule, all times are in NZDT: https://time.is/New_Zealand 24 Dec - open until midday 25 Dec - CLOSED 26 Dec - CLOSED 27 Dec - CLOSED 28 Dec - open, limited support 29 Dec - open as usual 30 Dec - open as usual 31 Dec - open until midday 1 Jan - CLOSED 2 Jan - CLOSED 3 Jan - CLOSED 4 Jan - open, limited support 5 Jan - back to normal Take care!
Update timeline
- monitoring Dec 23, 2021, 01:00 AM UTC
Please be aware that our customer success team will be taking a well-deserved break during the holiday season, so support availability will be limited over this period. Here is the schedule, all times are in NZDT: https://time.is/New_Zealand 24 Dec - open until midday 25 Dec - CLOSED 26 Dec - CLOSED 27 Dec - CLOSED 28 Dec - open, limited support 29 Dec - open as usual 30 Dec - open as usual 31 Dec - open until midday 1 Jan - CLOSED 2 Jan - CLOSED 3 Jan - CLOSED 4 Jan - open, limited support 5 Jan - back to normal Take care!
- resolved Jan 04, 2022, 02:33 AM UTC
This incident has been resolved.
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