Hypercare incident
[Canada only] Intermittent interruption to push notification service
Affected components
Update timeline
- investigating Mar 04, 2026, 08:57 AM UTC
We are currently investigating an issue with push notifications impacting users in Canada. Push notifications are being reported as delivering intermittently to users of the Hypercare mobile app and web platform.
- investigating Mar 04, 2026, 09:24 AM UTC
We are continuing to investigate an issue with push notifications impacting users in Canada. Users of the Hypercare mobile and web platform are receiving intermittent push notifications. Messages to physical pagers have also been identified as being impacted by this issue.
- monitoring Mar 04, 2026, 09:30 AM UTC
The issue has been identified and a fix has been implemented.
- resolved Mar 04, 2026, 09:57 AM UTC
This incident has been resolved. A postmortem will be posted shortly.
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