Huntress incident

SIEM 500 Errors

Minor Resolved View vendor source →

Huntress experienced a minor incident on March 5, 2025 affecting SIEM, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 04:35 PM UTC
Resolved
Mar 05, 2025, 05:39 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 05, 2025, 04:35 PM UTC

Affected components

SIEM

Update timeline

  1. investigating Mar 05, 2025, 04:35 PM UTC

    Some users are getting 500 errors when checking pages within the Portal. We are actively investigating the cause.

  2. investigating Mar 05, 2025, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 05, 2025, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 05, 2025, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 05, 2025, 05:18 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 05, 2025, 05:39 PM UTC

    This incident has been resolved.