Huntress incident

Backend Processing Latencies

Minor Resolved View vendor source →

Huntress experienced a minor incident on May 15, 2025 affecting Incident Reports and ITDR and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 09:03 PM UTC
Resolved
May 16, 2025, 12:13 AM UTC
Duration
3h 10m
Detected by Pingoru
May 15, 2025, 09:03 PM UTC

Affected components

Incident ReportsITDRSIEM

Update timeline

  1. investigating May 15, 2025, 09:03 PM UTC

    We are currently observing increased latencies in backend data processing queues that may impact timely detections and reporting

  2. identified May 15, 2025, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2025, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 16, 2025, 12:13 AM UTC

    This incident has been resolved.