Ongoing since 05:24 PM UTC.
We are currently experiencing delays in background processing on the Hummingbird platform. Some actions may take longer than usual to appear in the app. Affected areas include: - **Search:** new or updated records, such as newly created cases, may not immediately appear in search results. - **Automations:** automations are running behind, and some may trigger late. - **Webhooks and alerts:** webhook events and alert processing may be delayed. Your data is safe, and nothing has been lost. Work that is delayed will complete on its own as our systems catch up. Our team has taken action to reduce the backlog, and we are already seeing recovery. Search delays have improved. We are continuing to work through the remaining backlog and monitor closely. **Next update:** within 2 hours (by 2:25 PM ET), or sooner if the issue is resolved.
Update timeline
- investigating Nov 02, 2026, 05:24 PM UTC
We are currently experiencing delays in background processing on the Hummingbird platform. Some actions may take longer than usual to appear in the app. Affected areas include: - **Search:** new or updated records, such as newly created cases, may not immediately appear in search results. - **Automations:** automations are running behind, and some may trigger late. - **Webhooks and alerts:** webhook events and alert processing may be delayed. Your data is safe, and nothing has been lost. Work that is delayed will complete on its own as our systems catch up. Our team has taken action to reduce the backlog, and we are already seeing recovery. Search delays have improved. We are continuing to work through the remaining backlog and monitor closely. **Next update:** within 2 hours (by 2:25 PM ET), or sooner if the issue is resolved.
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