HUMAN incident

We're aware of a problem with admin console login affecting a subset of customers

Resolved after 1 hour 46 minutes, on September 9, 2021.

monitoring Sep 09, 2021, 03:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 09, 2021, 02:15 PM UTC
Resolved
Sep 09, 2021, 04:02 PM UTC
Duration
1h 46m
Detected by Pingoru
Sep 09, 2021, 02:15 PM UTC

Update timeline

  1. investigating Sep 09, 2021, 02:15 PM UTC

    We are currently investigating this issue.

  2. identified Sep 09, 2021, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2021, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2021, 04:02 PM UTC

    This incident has been resolved.

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