HUIT experienced a notice incident on June 4, 2025 affecting HarvardSites Drupal, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2025, 08:26 PM UTC
Admin logins to some HarvardSites Drupal sites are not working at this time. We are investigating the underlying cause and will provide more information as it becomes available. For assistance, please contact the HUIT Service Desk at 617-495-7777 or email [email protected]
- investigating Jun 04, 2025, 09:03 PM UTC
Some HarvardSites Drupal sites administrators are unable to login. Our vendor is working to resolve impacted services by rebooting hosting infrastructure. We will continue to monitor and provide updates. For assistance, please contact the HUIT Service Desk at 617-495-7777 or email [email protected]
- resolved Jun 04, 2025, 10:41 PM UTC
Vendor has declared that the infrastructure was rebooted and stack capacity was increased. As of 5:45 PM EST admin logins are functioning.