HUIT experienced a notice incident on June 10, 2025 affecting Other Services, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2025, 12:49 PM UTC
ChatGPT is currently having intermittent issues in processing chats, the issue is currently being investigated by the vendor. We apologize for the disruption and thank you for your patience.
- monitoring Jun 10, 2025, 05:34 PM UTC
Our vendor has applied a mitigation to resolve the issues impacting ChatGPT and API functionality. Full recovery across all listed services may take another few hours. We will continue to monitor and provide updates until full restoration of these services.
- monitoring Jun 10, 2025, 08:14 PM UTC
The vendor is still working towards a full recovery of ChatGPT, and users may still experience issues when using the tool. API access has been fully restored.
- monitoring Jun 10, 2025, 11:08 PM UTC
Nearly all ChatGPT components are now working properly for all users. The vendor is still seeing elevated error rates with voice mode and are working to completely fix this component.
- monitoring Jun 11, 2025, 01:59 PM UTC
Nearly all ChatGPT components are now working properly for all users. Please note that our vendor continues to see an elevated error rate with voice mode and are working to completely fix this component.
- resolved Jun 11, 2025, 03:00 PM UTC
All impacted services have now fully recovered.