HUIT incident

Campus Network Issues

Notice Resolved View vendor source →

HUIT experienced a notice incident on October 16, 2025 affecting VPN and Wired Networking and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 05:52 PM UTC
Resolved
Oct 16, 2025, 08:21 PM UTC
Duration
2h 28m
Detected by Pingoru
Oct 16, 2025, 05:52 PM UTC

Affected components

VPNWired NetworkingWireless Networking

Update timeline

  1. investigating Oct 16, 2025, 05:52 PM UTC

    HUIT is aware of intermittent network disruptions across campus. Networking teams are investigating and we will provide an update as soon as more information is available.

  2. investigating Oct 16, 2025, 06:10 PM UTC

    Initial indications are that this is related to regional internet outage external to our network. We will continue to investigate and monitor the situation.

  3. monitoring Oct 16, 2025, 06:30 PM UTC

    The network interruption was due to a brief outage from an upstream provider. All wired and wireless services have since stabilized. We will continue to monitor the situation. If you continue to have issues, please contact the HUIT Service Desk at (617)495-7777 or by emailing [email protected]

  4. resolved Oct 16, 2025, 08:21 PM UTC

    Campus network connections have returned to normal operations.