HUIT incident

Cloudflare global outage causing errors with Harvard services

Notice Resolved View vendor source →

HUIT experienced a notice incident on November 18, 2025 affecting Other Services, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:32 PM UTC
Resolved
Nov 18, 2025, 05:32 PM UTC
Duration
4h
Detected by Pingoru
Nov 18, 2025, 01:32 PM UTC

Affected components

Other Services

Update timeline

  1. investigating Nov 18, 2025, 01:32 PM UTC

    HUIT is aware of a global vendor outage at Cloudflare causing intermittent errors and slow load times for a subset of Harvard services. We are currently monitoring all critical sites, and will provide updates as more information becomes available.

  2. investigating Nov 18, 2025, 01:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2025, 05:32 PM UTC

    Cloudflare has provided an update stating that a fix has been implemented and errors and latency levels returned normal. Both HUIT and Cloudflare are continuing to monitor for errors to ensure all services are back to normal. If you continue to experience issues, please contact HUIT Service Desk (617)495-7777 or [email protected].