HUIT experienced a notice incident on January 14, 2026 affecting Telecommunication Systems, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Telecommunication Systems
Update timeline
- monitoring Jan 14, 2026, 07:13 PM UTC
A nationwide Verizon mobile network outage is impacting voice, text, and data for customers. Harvard systems are not impacted at this time; however individuals with Harvard-provided mobile devices on the Verizon network may be affected.
- resolved Jan 16, 2026, 07:33 PM UTC
Verizon announced that the issue has been resolved and recommended that customers who continue to experience difficulties restart their devices.