Hudl incident

Hudl Focus Football Film is showing as Processing in the Library

Resolved after 11 hours 6 minutes, affecting Hudl.com and Hudl Focus, on September 20, 2025.

monitoring Sep 20, 2025, 11:02 PM UTC

Video should begin to appear in a Team's Library, although there may be duplicates.

Started
Sep 20, 2025, 01:25 PM UTC
Resolved
Sep 21, 2025, 12:32 AM UTC
Duration
11h 6m
Detected by Pingoru
Sep 20, 2025, 01:25 PM UTC

Affected components

Hudl.comHudl Focus

Update timeline

  1. investigating Sep 20, 2025, 01:25 PM UTC

    We are currently investigating this issue.

  2. identified Sep 20, 2025, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 20, 2025, 04:46 PM UTC

    Video should begin to appear in a Team's Library, although there may be duplicates

  4. monitoring Sep 20, 2025, 06:13 PM UTC

    Video should begin to appear in a Team's Library, although there may be duplicates.

  5. monitoring Sep 20, 2025, 07:37 PM UTC

    Video should begin to appear in a Team's Library, although there may be duplicates.

  6. monitoring Sep 20, 2025, 11:02 PM UTC

    Video should begin to appear in a Team's Library, although there may be duplicates.

  7. resolved Sep 21, 2025, 12:32 AM UTC

    Videos should now be in the Library after normal processing times.

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