[EU-Central2/EU-Central3/APAC-South] : Browser Compatability Issues

Update timeline

1. investigating Feb 10, 2025, 04:26 PM UTC

   We are currently experiencing issues accessing Aruba Central with Firefox and Safari browsers, affecting loading pages such as AP Monitoring, Gateway Monitoring. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: UI navigation specific to Firefox Safari browsers, including AP Monitoring, Gateway Monitoring. Workarounds: Use Chrome Browser If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

2. investigating Feb 10, 2025, 07:08 PM UTC

   We are continuing to investigate this incident. In the interim period, please continue to use the suggested workaround.

3. resolved Feb 12, 2025, 03:48 PM UTC

   We experienced issues with accessing Aruba Central with Firefox and Safari browsers. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).