HPE Aruba Networking Central incident
US-West4 : Gateways are showing down in the monitoring UI
Resolved after 1 hour 6 minutes, affecting US-West4, on March 6, 2025.
We experienced device connectivity issues that are affecting Gateways from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
Affected components
Update timeline
- investigating Mar 06, 2025, 09:34 AM UTC
We are currently investigating the issue
- investigating Mar 06, 2025, 09:50 AM UTC
We are currently experiencing device connectivity issues that are affecting Gateways from connecting to Aruba Networking Central. These devices would appear offline on Aruba Networking Central. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Monitoring Workarounds: None If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
- resolved Mar 06, 2025, 10:41 AM UTC
We experienced device connectivity issues that are affecting Gateways from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
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