HPE Aruba Networking Central incident
[China-Prod] : Device Connectivity Issues
Resolved after 36 minutes, affecting China-1, on September 19, 2025.
We experienced device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
Affected components
Update timeline
- investigating Sep 19, 2025, 03:53 AM UTC
We are currently experiencing device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices would appear offline on Aruba Networking Central. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Device connection establishment to Aruba Networking Central. Workarounds: None If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
- monitoring Sep 19, 2025, 04:23 AM UTC
We experienced device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We are monitoring the system for any discrepancies. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
- resolved Sep 19, 2025, 04:29 AM UTC
We experienced device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
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