HP Anyware incident

Anyware Manager as a Service Enrollment Outage

HP Anyware experienced a minor incident on February 7, 2025 affecting Anyware Manager, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started: Feb 07, 2025, 09:40 PM UTC
Resolved: Feb 08, 2025, 12:04 AM UTC
Duration: 2h 24m
Detected by Pingoru: Feb 07, 2025, 09:40 PM UTC

Affected components

Anyware Manager

Update timeline

investigating Feb 07, 2025, 09:40 PM UTC

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to enroll new machines into the service. We are actively investigating and will report back within 60 minutes.
monitoring Feb 07, 2025, 10:35 PM UTC

We have observed enrollments being processed by our system at a slow rate. Please reach out to support if you are experiencing any issues with regards to machine enrollment.
resolved Feb 08, 2025, 12:04 AM UTC

This incident has been resolved.