Housecall Pro incident

Delays in sending emails

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on July 28, 2020 affecting Email notifications, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 05:00 PM UTC
Resolved
Jul 28, 2020, 11:08 PM UTC
Duration
6h 8m
Detected by Pingoru
Jul 28, 2020, 05:00 PM UTC

Affected components

Email notifications

Update timeline

  1. identified Jul 28, 2020, 05:00 PM UTC

    Our email service is currently experiencing delays in sending emails. We are monitoring the situation as they work through the issue.

  2. identified Jul 28, 2020, 05:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 28, 2020, 05:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 28, 2020, 11:08 PM UTC

    This incident has been resolved.