Housecall Pro experienced a minor incident on February 26, 2021 affecting Text notifications, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Text notifications
Update timeline
- investigating Feb 26, 2021, 03:12 PM UTC
Our SMS provider is currently experiencing an outage which is preventing SMS messages from sending. We are monitoring their status closely.
- monitoring Feb 26, 2021, 04:56 PM UTC
Our SMS provider has restored service, but we are still seeing some delays in send times. We are continuing to monitor their status as they continue to work to get back to normal.
- resolved Feb 26, 2021, 06:25 PM UTC
SMS service has been fully restored.