Housecall Pro incident

Online Booking & Housecallpro.com is slow to load/not loading

Major Resolved View vendor source →

Housecall Pro experienced a major incident on March 25, 2021 affecting Online booking, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2021, 04:15 PM UTC
Resolved
Mar 25, 2021, 08:23 PM UTC
Duration
4h 7m
Detected by Pingoru
Mar 25, 2021, 04:15 PM UTC

Affected components

Online booking

Update timeline

  1. investigating Mar 25, 2021, 04:15 PM UTC

    We are investigating an issue with an upstream provider causing the housecallpro.com front page and online booking pages to not load. This doesn't affect the app once logged in. To login directly to the app, use this link: https://pro.housecallpro.com/pro/log_in

  2. resolved Mar 25, 2021, 08:23 PM UTC

    This incident has been resolved.