Housecall Pro incident

System intermittently unavailable

Major Resolved View vendor source →

Housecall Pro experienced a major incident on March 30, 2021 affecting Pro web and iOS Mobile App and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2021, 05:37 PM UTC
Resolved
Mar 30, 2021, 06:29 PM UTC
Duration
51m
Detected by Pingoru
Mar 30, 2021, 05:37 PM UTC

Affected components

Pro webiOS Mobile AppAndroid mobile app

Update timeline

  1. investigating Mar 30, 2021, 05:37 PM UTC

    Users may have issues connecting to Housecall Pro through the web or mobile apps. We are investigating the issue and will update here as new information becomes available.

  2. identified Mar 30, 2021, 05:41 PM UTC

    The issue has been identified and we are implementing a fix.

  3. resolved Mar 30, 2021, 06:29 PM UTC

    This incident has been resolved.