Housecall Pro incident

Intermittent issues searching Line Item Templates

Major Resolved View vendor source →

Housecall Pro experienced a major incident on July 14, 2021 affecting Pro web and iOS Mobile App and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2021, 09:51 PM UTC
Resolved
Jul 14, 2021, 10:07 PM UTC
Duration
16m
Detected by Pingoru
Jul 14, 2021, 09:51 PM UTC

Affected components

Pro webiOS Mobile AppAndroid mobile app

Update timeline

  1. identified Jul 14, 2021, 09:51 PM UTC

    We have identified an issue with searching Line Item Templates. We have determined the root cause and are working towards a resolution.

  2. resolved Jul 14, 2021, 10:07 PM UTC

    This incident has been resolved.