Housecall Pro incident

Facebook Reviews Disabled in Housecall Pro

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on November 17, 2021 affecting Reviews, lasting 22h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2021, 08:35 PM UTC
Resolved
Nov 18, 2021, 07:25 PM UTC
Duration
22h 50m
Detected by Pingoru
Nov 17, 2021, 08:35 PM UTC

Affected components

Reviews

Update timeline

  1. identified Nov 17, 2021, 08:35 PM UTC

    Facebook reviews are currently disabled in Housecall Pro. Our team is working with Facebook to resolve the issue. Until then, Facebook reviews should be viewed and managed directly from your Facebook business page.

  2. resolved Nov 18, 2021, 07:25 PM UTC

    Facebook reviews functionality has been restored. Please check the reviews app and reconnect your Facebook business page if it has been disconnected.