Housecall Pro experienced a minor incident on August 17, 2022 affecting Pro web and Add a job API and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Pro webAdd a job APIiOS Mobile AppAndroid mobile app
Update timeline
- investigating Aug 17, 2022, 02:54 PM UTC
We experienced an outage from roughly 10:00 through 10:35 EST. At this point, the website is back up and running, and we are currently diagnosing and understanding what caused it. You may continue to experience issues as we recover. We will continue to give updates as we get more information.
- resolved Aug 17, 2022, 06:31 PM UTC
All outages have been fully restored and the Housecall Pro website and mobile experiences are back online. Thank you for your patience as we worked through the issues.