Housecall Pro incident

Housecall Pro Services Currently Unavailable

Critical Resolved View vendor source →

Housecall Pro experienced a critical incident on June 19, 2023 affecting Pro web and Payment processing - Stripe and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2023, 06:08 PM UTC
Resolved
Jun 19, 2023, 07:41 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 19, 2023, 06:08 PM UTC

Affected components

Pro webPayment processing - StripeQuickBooks OnlineText notificationsEmail notificationsOnline bookingGoogle calendarConsumer webAdd a job APIiOS Mobile App

Update timeline

  1. identified Jun 19, 2023, 06:08 PM UTC

    We’re currently experiencing a technical issue and diligently working to quickly restore our services. Please subscribe to our status page to receive updates.

  2. monitoring Jun 19, 2023, 06:59 PM UTC

    All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages.

  3. resolved Jun 19, 2023, 07:41 PM UTC

    This incident has been resolved. The site was down 60 minutes from 17:36-18:36 UTC.