Housecall Pro incident

Google Calendar sync

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on September 21, 2023 affecting Google calendar, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2023, 02:49 PM UTC
Resolved
Sep 21, 2023, 05:07 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 21, 2023, 02:49 PM UTC

Affected components

Google calendar

Update timeline

  1. identified Sep 21, 2023, 02:49 PM UTC

    We are investigating an issue with syncing Google calendars. Google API is experiencing degraded performance.

  2. monitoring Sep 21, 2023, 04:15 PM UTC

    Google is experiencing degraded performance with its Google Calendar API. This may be causing users to see error messages, experience latency, or other unexpected behavior when accessing their Google Calendar through Housecall Pro. They are working diligently to address the issue. Please subscribe to our status page to receive updates.

  3. resolved Sep 21, 2023, 05:07 PM UTC

    Google has resolved the issue and functionality should be fully restored. We are monitoring closely to ensure no further issues.