Housecall Pro incident

Third-party outage is impacting platform features

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on April 3, 2024 affecting Pro web and Payment processing - Stripe and 1 more component, lasting 17h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 01:51 AM UTC
Resolved
Apr 03, 2024, 07:03 PM UTC
Duration
17h 12m
Detected by Pingoru
Apr 03, 2024, 01:51 AM UTC

Affected components

Pro webPayment processing - StripeQuickBooks OnlineQuickBooks DesktopText notificationsEmail notificationsOnline bookingGoogle calendarConsumer webAdd a job API

Update timeline

  1. identified Apr 03, 2024, 01:51 AM UTC

    Our partner Amplitude is experiencing broad outages which may impact access to some features in your account. They have identified the root cause and are working on the remediation actions. Please subscribe to our status page to receive updates.

  2. monitoring Apr 03, 2024, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2024, 07:03 PM UTC

    This incident has been resolved.