Housecall Pro incident

Newly created Tasks on Android devices not visible

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on May 9, 2024 affecting Android mobile app, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 08:40 PM UTC
Resolved
May 09, 2024, 10:50 PM UTC
Duration
2h 9m
Detected by Pingoru
May 09, 2024, 08:40 PM UTC

Affected components

Android mobile app

Update timeline

  1. identified May 09, 2024, 08:40 PM UTC

    We have identified an issue with viewing newly created Tasks on Android devices. The root cause has been found and are working on a fix.

  2. resolved May 09, 2024, 10:50 PM UTC

    All tasks are now visible on Android devices. Thank you for your patience as we quickly resolved the issue.