Housecall Pro incident

Customer call logs for some customers are currently unavailable via the iOS and Android apps

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on September 27, 2024 affecting Voice, lasting 9h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 01:56 PM UTC
Resolved
Sep 27, 2024, 11:17 PM UTC
Duration
9h 20m
Detected by Pingoru
Sep 27, 2024, 01:56 PM UTC

Affected components

Voice

Update timeline

  1. identified Sep 27, 2024, 01:56 PM UTC

    We have identified the issue and are actively working to remediate.

  2. resolved Sep 27, 2024, 11:17 PM UTC

    This incident has been resolved.