Houghton Mifflin Harcourt incident

Ed Login Issue

Resolved after 3 days 5 hours, affecting Login, on May 29, 2026.

resolved Jun 01, 2026, 07:20 PM UTC

This incident has been resolved. We have not observed any further impact, and all services are operating as expected. We will continue to monitor to ensure ongoing stability.

Started
May 29, 2026, 02:10 PM UTC
Resolved
Jun 01, 2026, 07:20 PM UTC
Duration
3d 5h
Detected by Pingoru
May 29, 2026, 02:10 PM UTC

Affected components

Login

Update timeline

  1. investigating May 29, 2026, 02:10 PM UTC

    We are investigating an issue impacting access to the Ed platform, including blank pages after login and intermittent session interruptions. Our teams are continuing to investigate and work towards a resolution. This page will be updated as we know more.

  2. monitoring May 29, 2026, 02:42 PM UTC

    Some users experienced issues accessing the Ed platform earlier today. The issue has now stabilized, and users are able to access the platform. Our teams continue to monitor and investigate the system.

  3. monitoring May 29, 2026, 04:59 PM UTC

    The Ed platform remains stable and users continue to access without interruption. We are continuing to closely monitor system performance to ensure stability.

  4. monitoring Jun 01, 2026, 02:37 PM UTC

    We have not observed a recurrence of this issue this morning and services are currently operating as expected. We will continue to monitor closely to ensure stability before marking this incident as resolved. We will provide another update if conditions change.

  5. resolved Jun 01, 2026, 07:20 PM UTC

    This incident has been resolved. We have not observed any further impact, and all services are operating as expected. We will continue to monitor to ensure ongoing stability.

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