HostPapa incident
[Reported] Microsoft 365 – Service Degradation Affecting Multiple Services
Ongoing since 07:17 PM UTC.
Thu, 12 Nov 2026 14:17:46 -0500: Microsoft is currently investigating a service degradation affecting multiple Microsoft 365 services across several regions. Customers may experience connectivity issues or be unable to access the following services: Exchange Online Microsoft Teams SharePoint Online Microsoft Copilot 365 Microsoft Defender XDR Microsoft has identified elevated load on affected infrastructure as a potential cause of the connectivity issues. Microsoft engineers are actively working to restore normal service by restarting and repairing impacted infrastructure, investigating unexpected increases in service traffic, and evaluating alternative traffic routing options. This issue originates within Microsoft's infrastructure and is outside HostPapa's direct control. We will continue monitoring Microsoft's updates and provide additional information as it becomes available. Official Microsoft Service Status: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We apologize for any inconvenience this may cause and appreciate your patience.
Update timeline
- monitoring Nov 12, 2026, 07:17 PM UTC
Thu, 12 Nov 2026 14:17:46 -0500: Microsoft is currently investigating a service degradation affecting multiple Microsoft 365 services across several regions. Customers may experience connectivity issues or be unable to access the following services: Exchange Online Microsoft Teams SharePoint Online Microsoft Copilot 365 Microsoft Defender XDR Microsoft has identified elevated load on affected infrastructure as a potential cause of the connectivity issues. Microsoft engineers are actively working to restore normal service by restarting and repairing impacted infrastructure, investigating unexpected increases in service traffic, and evaluating alternative traffic routing options. This issue originates within Microsoft's infrastructure and is outside HostPapa's direct control. We will continue monitoring Microsoft's updates and provide additional information as it becomes available. Official Microsoft Service Status: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We apologize for any inconvenience this may cause and appreciate your patience.
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