Resolved after 1 hour 4 minutes, affecting Advanced / Basic Email, on September 8, 2026.
The issue affecting outbound email delivery for some PapaMail customers has been resolved. Email delivery is now operating normally. We apologize for any inconvenience caused and appreciate your patience while our technical teams worked to restore the service.
Affected components
Update timeline
- investigating Sep 08, 2026, 12:53 PM UTC
We are currently investigating an issue affecting outbound email delivery for some PapaMail customers. Some messages sent to external recipients may be delayed, rejected, or delivered to the spam/junk folder. Our technical teams are actively working to resolve the issue and restore normal email delivery as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
- resolved Sep 08, 2026, 01:58 PM UTC
The issue affecting outbound email delivery for some PapaMail customers has been resolved. Email delivery is now operating normally. We apologize for any inconvenience caused and appreciate your patience while our technical teams worked to restore the service.
Your product runs on more than HostPapa
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services