Hostinger experienced a notice incident on July 24, 2026 affecting Hostinger Horizons Editor, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 03:55 AM UTC
We are currently investigating an issue affecting the Horizon AI prompt feature. Some users may experience errors when attempting to generate responses using the AI tools. Our team is actively working to identify the root cause and restore normal service levels. We will continue to provide updates as the situation progresses. We apologize for the inconvenience caused.
- investigating Jul 24, 2026, 05:00 AM UTC
We are still investigating an issue affecting the Horizon AI prompt feature. Our team is actively working to identify the root cause and restore normal service levels. We will continue to provide updates as the situation progresses. We apologize for the inconvenience caused.
- identified Jul 24, 2026, 06:34 AM UTC
We found the issue and implementing the fix.
- monitoring Jul 24, 2026, 06:45 AM UTC
The fix has been implemented and we are monitoring the situation.
- resolved Jul 24, 2026, 07:04 AM UTC
This incident has been resolved.