Server latency | s1300.sgp1.mysecurecloudhost.com

Update timeline

1. investigating Jun 27, 2026, 08:14 AM UTC

   We are continuing to actively mitigate the issue affecting services hosted on s1300.sgp1.mysecurecloudhost.com. Some customers with hosting and website services may still experience intermittent accessibility issues while mitigation efforts remain in progress. Our Infrastructure Team is treating this as a priority and is closely monitoring the server while working toward a full resolution. We appreciate your patience and understanding and will provide further updates as soon as more information becomes available.

2. investigating Jun 28, 2026, 10:44 AM UTC

   We are observing improvements in overall service stability and our team is still actively working on the affected server. Some customers may still experience intermittent accessibility issues as these final mitigation efforts continue. Please rest assured that resolving this remains our highest priority. We sincerely appreciate your patience and understanding throughout this process.

3. resolved Jun 29, 2026, 06:16 AM UTC

   We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.