Hosting UK incident

cPanel and WHM access

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on July 16, 2026, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:35 AM UTC
Resolved
Jul 16, 2026, 08:39 AM UTC
Duration
3m
Detected by Pingoru
Jul 16, 2026, 08:35 AM UTC

Update timeline

  1. investigating Jul 16, 2026, 08:35 AM UTC

    We are aware of an issue currently impacting access to cPanel and WHM on shared server 78.129.143.40. Our technical teams have identified the issue and are actively working to restore service as quickly as possible. We appreciate that this disruption may cause inconvenience and would like to reassure customers that resolving the issue is our highest priority. Further updates will be provided as more information becomes available. Thank you for your patience and understanding.

  2. resolved Jul 16, 2026, 08:39 AM UTC

    The issue impacting access to cPanel and WHM on shared server 78.129.143.40 has now been resolved. Our technicians identified the root cause and successfully applied a fix. All affected services have been restored and are operating normally. We will continue to monitor the server closely to ensure continued stability. We apologise for any inconvenience caused and thank customers for their patience while we worked to resolve the issue.