Honorlock incident

Exam Start Delays

Minor Resolved View vendor source →

Honorlock experienced a minor incident on May 19, 2020 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2020, 07:08 PM UTC
Resolved
May 19, 2020, 07:21 PM UTC
Duration
12m
Detected by Pingoru
May 19, 2020, 07:08 PM UTC

Affected components

Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks ProctoringThird-party Platform Proctoring

Update timeline

  1. investigating May 19, 2020, 07:08 PM UTC

    We are currently investigating reports of students being unable to start their exam. At this time, we would recommend students start their exam at a later time. Exams that are in progress will continue to be monitored. We are actively investigating and will update this post once more information is available.

  2. resolved May 19, 2020, 07:21 PM UTC

    This incident is now resolved. Students are now able to start their exams as normal.