Honorlock experienced a minor incident on September 11, 2020 affecting Support, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Sep 11, 2020, 12:29 AM UTC
At this, we’re experiencing higher than normal chat volume and our team’s response will be delayed. We will update this post as we have additional information.
- resolved Sep 11, 2020, 12:56 AM UTC
At this time, our support volume has returned back to normal levels.