Honorlock experienced a minor incident on October 29, 2020 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks ProctoringThird-party Platform Proctoring
Update timeline
- investigating Oct 29, 2020, 12:53 AM UTC
At this time, we are getting sporadic reports of errors when students are installing the Honorlock extension or attempting to launch proctoring. We are currently investigating these reports and will provide updates as we gather more information.
- resolved Oct 29, 2020, 01:02 AM UTC
This incident has been resolved.