Honorlock experienced a minor incident on February 11, 2021 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks ProctoringThird-party Platform Proctoring
Update timeline
- investigating Feb 11, 2021, 01:19 AM UTC
At this time, we're receiving intermittent reports from students who are unable authenticate to start their assessment with Honorlock. We are currently investigating these reports and will provide updates in the coming minutes.
- monitoring Feb 11, 2021, 01:41 AM UTC
At this time, we believe that all students are able to authenticate to start their assessments but will continue to closely monitor the situation.
- resolved Feb 11, 2021, 01:57 AM UTC
This incident has been resolved.