Honorlock experienced a minor incident on March 4, 2021 affecting Support, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Mar 04, 2021, 03:45 PM UTC
Our chat provider is currently experiencing an incident. Due to this, students may experience sporadic issues contacting our support team via chat. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance and the chat option is not working for you, please email [email protected].
- resolved Mar 04, 2021, 04:25 PM UTC
Our chat provider is reporting that this incident is now resolved.